Technical Trainer

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About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that.

Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx.

What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it.

Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Client Education team Every hx customer's success depends on their teams knowing how to use our platform well - not just how to click through it, but how to build genuinely good pricing models with it.

Client Education exists to make that happen. We sit at the intersection of Product, Partnerships, and Customer teams, turning new features and platform capability into training, certification, and documentation that our clients and delivery partners can actually learn from. The team owns the full learning journey: onboarding new clients, building certification pathways, producing courses and video content, and supporting partners who deliver training on our behalf.

As hx's product surface has grown - Decision Engine, Pricing & Rating, Portfolio Intelligence, Submission Triage, and our AI agents - so has the volume and complex